Automated Refund Request Processor
Process eligible refund requests automatically in minutes — with AI policy checking and Stripe/PayPal execution.
Refund Request
Ticket, email, or form submission
Policy Check
GPT-4o evaluates eligibility vs. policy
Auto-Process
Stripe/PayPal refund for eligible cases
Customer Email
Status email sent within minutes
Escalate Edge Cases
Complex cases routed to senior agent
Trigger
Refund Request
Ticket, email, or form submission
AI
Policy Check
GPT-4o evaluates eligibility vs. policy
Action
Auto-Process
Stripe/PayPal refund for eligible cases
Output
Customer Email
Status email sent within minutes
Action
Escalate Edge Cases
Complex cases routed to senior agent
Refund requests are high-friction for support teams — they require policy lookup, eligibility checking, manual Stripe or PayPal processing, and multiple emails back and forth. This workflow automates the entire process: when a refund request comes in via support ticket or email, GPT-4o checks the request against your refund policy (purchase date, product type, reason category, previous refunds), makes an eligibility decision, and either processes the refund automatically via Stripe/PayPal API for clearly eligible cases, or routes complex cases to a senior agent with a full recommendation. The customer receives a status email within minutes either way.
- Simple refunds processed in under 5 minutes — exceeds customer expectations
- Policy enforcement is consistent — no more goodwill refunds outside policy
- Frees support agents from routine refund processing
- Customer receives proactive status update — reduces 'where's my refund' tickets
- Full audit trail of every refund decision and action taken
E-commerce businesses, SaaS companies, and subscription services processing more than 20 refund requests per week who want faster resolution without adding headcount.
Template
$79
One-time · you import & run it
- n8n workflow JSON file
- Setup documentation
- Video walkthrough
- Free bonus workflow included
Done for you
from $899
I configure & install it on your accounts
- Set up on your own accounts
- Configured for your business
- Video walkthrough + written docs
- 30-day support after go-live
Want this running on your accounts?
Book a free 20-minute audit — complete the call and the full gift bundle is yours, whether or not we work together. Or grab the template and self-install.
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